Every objection, answered here — not on a call.

No — every package’s price and scope are published. Add it to your cart and check out directly.

Use the contact form and describe it — we’ll scope and quote it directly. This is the one path that isn’t a fixed-price listing.

Yes — your cart holds multiple packages and add-ons across services.

A senior designer at the studio, directly — no account manager, no outsourced team.

Your business info, any existing brand assets, and examples of what you like or don’t — gathered in the project-brief step at checkout.

You can add rounds at an agreed rate before we start them — see each package’s own FAQ for the specific figure.

1–10 weeks depending on service and tier — see /process/ for the full breakdown by service.

Yes, in full, once the final invoice is paid — no ongoing licence, no retainer required.

Design files in Figma, plus exported assets and working builds in standard formats — see each package’s deliverables table.

Yes — the files are yours; we’re also available for further work via Design Care or a new package.

Design Care is a running queue for small, ongoing requests billed monthly (or annually); one-off packages are single, larger, fixed-scope projects.

Yes — cancel any time before your next billing date; nothing owed beyond that date, no contract.

Full new-site builds, full identity systems, and anything sized like a project rather than a small request — those go through the relevant one-off service.

No — prices are HT (excl. VAT); TVA at 20% is added at checkout and shown before you pay.

The payment step is a demonstration — see the notice on the payment page. No card is charged.

Yes, under our Refund & Cancellation Policy — including a 14-day right of withdrawal before work begins, pro-rata refund of unstarted phases, and no-lock-in cancellation on Design Care.

Enter your VAT number at checkout (optional, EU B2B field) — invoicing follows standard EU rules for the details you provide.